With Valentine’s Day upon us, it seems appropriate to talk about the touchy-feely, lovey-dovey part of crisis management. From my experience, with any crisis comes a lot of emotion—panic, anger, [...]

It’s official. I have now practiced law longer than I have worked as a journalist. It’s an odd personal milestone, and I still feel a bit stuck in that identity crisis of trying to figure out [...]

I came across this picture recently and couldn’t help but laugh at how many times I’ve had clients who have wanted to bury their heads in the sand and in some cases, I’ve wanted too as well.  As [...]

There comes a time in the life of many businesses where there’s an internal crisis, and even worse, it becomes public.  The CEO resigns in scandal, a major decision angers a certain community, or [...]

While you may have had your fill of election news and politics, it’s worth taking an objective view of recent White House press conferences as a lesson in relationships with reporters.  Putting [...]

Often in a crisis, the natural instinct is to overthink, come up with a complex solution, or reinvent the wheel. The most effective crisis planning method, however, is the most tried and true [...]